To create or edit a predefined message, follow these steps:


1) Click on the User Menu



2) Select "Predefined Messages"



3) The Predefined Messages window will appear


4) Select an existing Predefined Message to edit, or create a new one by typing in a message title and message. If the boxes are already populated, press "Clear." When finished editing or creating a message, click "Save."


5) The Predefined Message will be saved in the Predefined Messages column to the left.